Privacy Policy

Kumo Labs Private Limited,(Kumo Labs Pvt. Ltd.) hereinafter referred as ‘Kumo Labs’, ‘we’, ‘us’, ‘our’,  is committed to safeguard your privacy and choices. The privacy policy (hereinafter referred to as “Policy”) outlines our privacy practices regarding the collection and processing of personal information in compliance with applicable data privacy regulations.

Personal Information

In this Policy, “personal information” refers to information related to a living individual as defined by the Personal Information Protection Act. This includes data such as your name, date of birth, address, telephone number, contact details, as well as unique identifiers like appearance, fingerprints, voiceprints, and health insurance card numbers.

Method of Collection

We may collect your personal information, including but not limited to:

Personal and Contact Details: Name, title, email address, phone number, address, designation, company name, industry, location, and LinkedIn profile URL  (or similar professional data).
Login Credentials: Username and password when registering for services.
Website Usage Data: Internet Protocol (IP) address, operating system, device information, telemetry data, and browser type.
Audio-Visual Information: Photographs, images, and video recordings captured during our events, webinars, or similar activities.
Transaction and Payment Data: Records of payments and other transactional details between you and our business partners, where applicable.
Additional Information: Feedback, queries, and marketing communication preferences.

Purpose of use of Personal Data

The purposes for which we collect and use personal information include:

To provide and operate our services
To respond to user inquiries and provide support
To notify users of updates, campaigns, or new service features
To improve usability, troubleshoot, and conduct site maintenance
To comply with legal requirements, including regulatory obligations and protecting our legal rights

Disclosure of Personal Information

We will not disclose your personal information to third parties without your prior consent except in the following cases:

Where disclosure is necessary to protect the life, body, or property of an individual and obtaining consent is difficult
When it is required for public health or child welfare and consent is difficult to obtain
When cooperating with governmental authorities where obtaining consent could impede the execution of legal obligations
Where required for the provision of services, such as using secure third-party vendors to fulfill our business needsIn certain cases, we may share personal information with partners or third parties for the purpose of service usage. We will ensure that the shared use of such data is communicated transparently.

Regarding Inquiry, Disclosure, Deletion, and Suspension of Personal Information

Upon request, we will provide, correct, or delete personal information in accordance with applicable laws. A fee may apply to fulfill these requests.
We will honor requests to suspend the use of personal information when justified, such as to address a privacy concern. If such a request incurs significant costs or technical challenges, we may pursue alternative measures to protect user rights.
We adopt reasonable and appropriate security practices to protect your personal information from unauthorized access or disclosure. Personal information is retained only as long as necessary to fulfill the purposes stated above or as required by law and will be securely disposed of when no longer needed.

Rights of Data Subjects

Depending on your jurisdiction, you may have rights to request access, correction, or deletion of your personal information, among others. Please contact us at privacy@kumolabs.com to exercise these rights.

Updates to this Policy

We will change the purpose of collecting personal information only when it is reasonably related to the original purpose. Users will be notified of any change in purpose, and such changes will be posted on this website.

Contact and Communication

For inquiries regarding this policy, or our policy practices, please check the contact point below.

Contact address: Kupondole Road, Lalitpur -10, 44600, Nepal

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Kupondole Road, Lalitpur -10, 44600, Nepal

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Kupondole Road, Lalitpur -10, 44600, Nepal

info@kumo-labs.com

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